Meeting with MPS (Met Police) prior to Match V Tottenham Hotspur 30/08/2017 at Lambeth HQ.

In attendance was Seargent Dave Hine along with 3 DFO’s  PC’s Andy Sheldon and Pc Rob Glozier for West Ham and PC Noel Deady for Spurs (MPS Football Unit), Jake Heath (West Ham SLO), David Sadler (Head of Safety & Security LS185), his deputy Graham Harris, Katrina Law (Spurs Supporters Trust), Kevin Fitzgerald (Spurs Supporters Trust), Paul Christmas (WHUISA), Mark Gower (WHUISA) and Bill Edwards (WHUISA).

Discussions lasted just over 2 hours and were conducted openly and frankly.

WHUISA asked a number of questions put forward by our members. The salient points from the meeting are as follows.


A number of our members asked what measures the Police are taking. I asked Sargent Hine directly this question. He responded:

  1. MPS take the threat of terrorism with the utmost seriousness.
  2. An immense amount of work goes into policing major sporting events in London and West Ham home matches are no exception.
  3. Pre-match investigation / intelligence gathering is ongoing.
  4. MPS work very closely with the Stadium operators
  5. Advice is given by MPS to all stakeholders involved in the London Stadium
  6. All PC’s will explain what why & they intend to do if you are stopped
  7. All PC’s are Counter Terrorism Aware.
  8. CCTV will be in operation in / outside the stadium
  9. Stadium security has the ability to monitor outside beyond the ground
  10. Officers will be in Full Protective Kit
  11. Police dogs will be present
  12. Vehicles will subject to checks and will be prohibited to move along walkways where people are.
  13. City of London police will be assisting their colleagues from the MPS.
  14. MPS will tweet any issues / concerns on the day before and on the morning of the match. Please follow @MPSFootballUnit 

For the Spurs match;

  1. This is a Category C match
  2. Police will be present in full protective kit and the majority will have body cams.
  3. Gates at the stadium open at 11am
  4. Alcohol will be served in the ground to home fans.
  5. No pubs in the surrounding areas have been asked by MPS to close – it is up to individual licensees.
  6. There will be controlled drinking area in the streets around the pubs in Stratford.
  7. Westfield will be fully open pre match, the gates will close from around 1hr 15 mins before kick off. The closure is carried out dynamically on the day and could be nearer to kick off time.
  8. The gates will be closed at Westfield post-match
  9. West Ham will be operating up to 18 disability buses from Stratford and Stratford International pre and post-match.
  10. MPS will tweet any issues / concerns on the day before and on the morning of the match. Please follow @MPSFootballUnit
  11. People are advised to get to the ground as early as they can with a provisional estimate that a 45 minute arrival prior to KO should see you into the ground in good time.
  12. Fans are advised to NOT bring bags unless essential as this slows down the search process.
  13. Spurs fans will NOT be held back post-match as this is a very rare occurrence. This will only change if there is a desperate escalation of circumstances outside / in the ground. The MPS do not expect this to occur.
  14. Post-match West Ham fans will disperse through Bridge 1 and 5 as usual to Stratford Station. Spurs fans will leave along the Loop Road to the station. Sufficient Police Officers will be in position if / when opposing fans eventually come together.
  15. Ticket checking will go on in the stadium at any given place but more so in the lower and upper tier blocks nearest the away fans. If you are in these sections please expect to produce your season card / ticket on more than one occasion.
  16. Tailgating at the turnstiles is high on the agenda – Please do not have 2 people go in on one ticket.
  17. With body cams in operation please be polite to Police / Stewards as you can expect to be filmed. (MPS wouldn’t expect the body cams to be used unless the circumstances dictate i.e. Disorder or officers dealing with issues, whereby the officer will activate them)

Over the 1st 12 month the stadium has been operating with West Ham as tenant the working relationships between all parties has grown and strengthened.

Seargent Hine was happy to state that he had full confidence in LS185.

Changes which the Stadium management will be implemented this season:

  1. One gate shall remain open at each turnstile to allow late comers to enter their usual turnstile without having to go on a route march around the ground as was the case last season.
  2. The searching process has been refined and people are encouraged to NOT bring bags to the match as this slows down entry procedure.
  3. Further changes to searching are being planned and may be announced shortly.
  4. Stewarding has undergone a massive change and this is expected to be seen from the first match.
  5. Ticket checking and tailgating are in operation / being monitored.
  6. The management of the Stadium has evolved and stadium sectorised with each sector having its own manager.
  7. Exit doors will be constantly monitored & controlled from the Event Control Room in the stadium to monitor crowd activity. Additionally, stewarding staff will man the gates. They have the ability to open gates when directed to by appropriate management.

WHUISA would like to thank MPS for their excellent and committed work at keeping us safe. We also thank them for their kind hospitality which included tea, biscuits and cake !

It was also a pleasure to meet our counterparts from Tottenham who represented their club in a very professional fashion. Thanks to Jake for his input and assistance during and after the meeting.

We all look forward to a great match, a Hammers victory and a safe trip home.


WHUISA Committee.